Job Opening: International User Experience Researcher (Fluent in Mandarin Chinese)

We’re looking for a international user experience researcher to join our team.


This content originally appeared on NN/g latest articles and announcements and was authored by NN/g latest articles and announcements

Job Title
International User Experience Researcher (Fluent in Mandarin Chinese)

Application Deadline
June 15, 2024

Location
United States

 

Responsibilities

  • Analyze the dynamics of client website or mobile app interface, identify issues and problems causing inefficiencies, and recommend changes to improve UX experiences for clients’ employees or users.  
  • Plan and conduct a variety of user research methodologies, including:
    • Qualitative usability testing
    • Field studies
    • Benchmarking studies
    • Diary studies
    • Surveys
    • Interviews
  • Conduct these research studies in both English and Mandarin Chinese fluently. Write research reports and articles that summarize findings.  
  • Analyze users' cognitive limitations and the impact of childhood development stages on user interface designs for young users. 
  • Apply knowledge of psychological biases (e.g., confirmation bias, social desirability bias) to design valid research studies.
  • Study the impact of different cultural factors when designing for international or cross-cultural user groups.
  • Utilize understanding of cognitive psychology to anticipate, analyze, and explain the behaviors and perceptions of users.
  • Design user interfaces that support users and work within the limitations of human memory and cognitive abilities.
  • Manage the company’s WeChat account (China’s primary social media network), including planning the posting of articles and videos, as well as translating that content from English into Chinese; plus, handling and replying to followers’ inquiries, such as our UX conferences and content availability using Chinese.
  • Work 100% remotely from anywhere in the U.S.

 

Minimum Qualifications/Requirements

  • U.S. or foreign equivalent Master’s Degree in Human Computer Interaction 
  • Must be fluent in written and spoken Mandarin Chinese
  • Must be legally authorized to work in the U.S.
  • Domestic and international travel required to conferences, user research sites and client locations (approximately 15%)

 

Application Process

  1. Submit your resume and 2 research reports (One in English and one in Mandarin Chinese) through our application form
  2. 1-3 interviews


This content originally appeared on NN/g latest articles and announcements and was authored by NN/g latest articles and announcements


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