This content originally appeared on NN/g latest articles and announcements and was authored by Kate Moran
Summary: As an umbrella term for UX/CX work, “experience design” reflects blended roles and core human-centered principles.
A Field by Any Other Name
"Human-computer interaction," " user-centered design ," “ usability ," " user experience design ," " service design ," " omnichannel experience design ," " customer experience design ."
And now, simply, “experience design”?
These are all terms we’ve used to describe a user-focused philosophy, practice, and approach to designing products and services, either now or in the past. Of course, there are nuanced differences between each of those terms. But when we zoom out, they have plenty in common:
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This content originally appeared on NN/g latest articles and announcements and was authored by Kate Moran

Kate Moran | Sciencx (2024-12-06T18:00:00+00:00) Experience Design: The Next Iteration of UX?. Retrieved from https://www.scien.cx/2024/12/06/experience-design-the-next-iteration-of-ux/
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