This content originally appeared on NN/g latest articles and announcements and was authored by Maria Rosala, Kate Moran
Summary: Designers may think AI features are now familiar to our users, but recent research suggests that adoption is still lower than we might think.
Pew Research Center recently published interesting results from a large survey about AI usage in the workplace. In late 2024, they surveyed over 5,000 adults employed in the U.S., with the sample weighted to be representative of the overall U.S. adult population. Here’s what the findings mean for designers working on AI features.
Most US Workers Are Not Using AI
In 2023, after ChatGPT became publicly available, we were flooded with predictions of how AI would revolutionize workplaces in a few short years. Two years later, that future has yet to materialize.
In Pew’s survey, 81% of the workers sampled were considered non-AI users . These respondents said little or none of their work is done with AI. 17% of workers sampled said they hadn’t even heard of AI being used in their workplace.
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This content originally appeared on NN/g latest articles and announcements and was authored by Maria Rosala, Kate Moran
Maria Rosala, Kate Moran | Sciencx (2025-03-07T18:00:00+00:00) AI Adoption in the Workplace Still Low, 2 Years Later. Retrieved from https://www.scien.cx/2025/03/07/ai-adoption-in-the-workplace-still-low-2-years-later/
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