21+ call center metrics to track performance

Learn the most critical call center metrics for businesses to monitor and improve. We explain what each contact center KPI means and why it matters.


This content originally appeared on Twilio Blog and was authored by nBrooke Isaacsn

Learn the most critical call center metrics for businesses to monitor and improve. We explain what each contact center KPI means and why it matters.


This content originally appeared on Twilio Blog and was authored by nBrooke Isaacsn


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nBrooke Isaacsn | Sciencx (2025-03-26T00:00:00+00:00) 21+ call center metrics to track performance. Retrieved from https://www.scien.cx/2025/03/26/21-call-center-metrics-to-track-performance-5/

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" » 21+ call center metrics to track performance." nBrooke Isaacsn | Sciencx - Wednesday March 26, 2025, https://www.scien.cx/2025/03/26/21-call-center-metrics-to-track-performance-5/
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