This content originally appeared on NN/g latest articles and announcements and was authored by Huei-Hsin Wang
Summary: Four principles of form design — structure, transparency, clarity, and support — minimize users’ cognitive load and improve usability.
Forms are mental work.
While we've previously explored how to minimize physical effort in forms through the EAS framework (Eliminate, Automate, Simplify) , this article focuses on reducing the mental effort — the thinking, recalling, and decision making — that users face when filling forms, so they can complete forms with less cognitive effort and more confidence.
Reduce Cognitive Load: 4 Principles
Every field in a form demands that the user interpret the question, find the right information, and provide it in an acceptable format. All these add to the cognitive load — the mental effort required to get through the task. When this load gets too high, users are more likely to make mistakes, feel overwhelmed, or abandon the form altogether.
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This content originally appeared on NN/g latest articles and announcements and was authored by Huei-Hsin Wang
Huei-Hsin Wang | Sciencx (2025-07-18T17:00:00+00:00) Few Guesses, More Success: 4 Principles to Reduce Cognitive Load in Forms. Retrieved from https://www.scien.cx/2025/07/18/few-guesses-more-success-4-principles-to-reduce-cognitive-load-in-forms/
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