đź”§ Ending Engineering Toil in DevOps: Why Automation Matters

If you’re leading a DevOps or platform team, chances are you’ve seen this cycle before:

Tickets piling up for infra changes

Manual reviews dragging down delivery speed

Engineers stuck firefighting misconfigs instead of building

That’s engineer…


This content originally appeared on DEV Community and was authored by TerraformMonkey

If you’re leading a DevOps or platform team, chances are you’ve seen this cycle before:

  • Tickets piling up for infra changes
  • Manual reviews dragging down delivery speed
  • Engineers stuck firefighting misconfigs instead of building

That’s engineering toil—work that’s manual, repetitive, and adds little long-term value. And in cloud infrastructure, it’s everywhere.

🚨 The Cost of Toil

Engineering toil might feel small in isolation (“just fix this drift,” “just patch that config”), but it compounds:

  • Slow delivery → Infra requests bottleneck in tickets
  • Burnout → Engineers spend more time debugging than innovating
  • Higher risk → Manual changes mean more room for error
  • Innovation drag → Time that should go to features gets lost to maintenance

As Google SRE principles put it: too much toil kills scalability.

🛠️ How IaC Automation Reduces Toil

The cure isn’t “work harder”—it’s automate the repeatable stuff. With Infrastructure as Code (IaC) pipelines and guardrails in place, teams can:

  • Catch misconfigs early with automated policy checks in CI/CD
  • Stop chasing drift with continuous drift detection & remediation
  • Eliminate tickets by enabling self-service infra delivery
  • Retire legacy pain through Terraform import of unmanaged resources
  • Ban ClickOps chaos by surfacing console-created changes instantly
# Example: IaC automation pipeline snippet
workflow "terraform-ci" {
  step "lint" {
    runs = ["terraform fmt", "terraform validate"]
  }
  step "plan" {
    runs = ["terraform plan -out=tfplan"]
  }
  step "apply" {
    runs = ["terraform apply tfplan"]
  }
}

Every change flows through the same automated process → safer, faster, less toil.

🚀 The Payoff

Teams that prioritize reducing engineering toil see benefits across the board:

  • Reduced manual work → No more boilerplate Terraform or ticket loops
  • Faster infra delivery → Devs get self-service, compliant infra on demand
  • Less firefighting → Issues are caught early, before they hit production
  • Happier engineers → Time is spent building, not cleaning up

If you want to go deeper, here’s a good read on signs of engineering toil and how to break the cycle with automation.

đź’¬ Wrapping Up

Engineering toil is a tax on innovation. The longer you ignore it, the more it grows.

The solution isn’t throwing more people at the problem—it’s building systems that make toil disappear for good.

💬 How does your team deal with infra toil today—scripts, tickets, or full IaC automation? Drop your thoughts below 👇


This content originally appeared on DEV Community and was authored by TerraformMonkey


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