Call avoidance: What is it and how do you prevent it?

Call avoidance from your agents can cause a bad experience for customers trying to reach your call or contact center. Learn what it is and how to prevent it.


This content originally appeared on Twilio Blog and was authored by nJesse Sumrakn

Call avoidance from your agents can cause a bad experience for customers trying to reach your call or contact center. Learn what it is and how to prevent it.


This content originally appeared on Twilio Blog and was authored by nJesse Sumrakn


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nJesse Sumrakn | Sciencx (2025-09-08T00:00:00+00:00) Call avoidance: What is it and how do you prevent it?. Retrieved from https://www.scien.cx/2025/09/08/call-avoidance-what-is-it-and-how-do-you-prevent-it-54/

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" » Call avoidance: What is it and how do you prevent it?." nJesse Sumrakn | Sciencx - Monday September 8, 2025, https://www.scien.cx/2025/09/08/call-avoidance-what-is-it-and-how-do-you-prevent-it-54/
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nJesse Sumrakn | Sciencx - » Call avoidance: What is it and how do you prevent it?. [Internet]. [Accessed ]. Available from: https://www.scien.cx/2025/09/08/call-avoidance-what-is-it-and-how-do-you-prevent-it-54/
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" » Call avoidance: What is it and how do you prevent it?." nJesse Sumrakn | Sciencx - Accessed . https://www.scien.cx/2025/09/08/call-avoidance-what-is-it-and-how-do-you-prevent-it-54/
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" » Call avoidance: What is it and how do you prevent it?." nJesse Sumrakn | Sciencx [Online]. Available: https://www.scien.cx/2025/09/08/call-avoidance-what-is-it-and-how-do-you-prevent-it-54/. [Accessed: ]
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» Call avoidance: What is it and how do you prevent it? | nJesse Sumrakn | Sciencx | https://www.scien.cx/2025/09/08/call-avoidance-what-is-it-and-how-do-you-prevent-it-54/ |

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