This content originally appeared on DEV Community and was authored by Akash Das
Customer support is changing fast—and if you want real-time, accurate answers driven by your own data, Laravel MCP (Model Context Protocol) is the tool to look at. In my latest tutorial, I walk through how to build a customer support system that:
- Understands natural-language questions from users
- Safely converts them into database queries
- Provides live answers from customer / product data
- Builds a secure interface with Laravel 12 & PHP 8.3
I also cover crucial parts like schema design, security against SQL injection, and optimizing the whole system.
If you’re a Laravel dev curious about adding AI-driven Q&A features to your app, this one’s for you. For all the code examples, setup steps, and best practices, read more here:
👉 Building Intelligent Customer Support with Laravel MCP: AI-Powered Database QA
Would love your thoughts: What kind of natural language queries do you struggle with in your apps—or what would you want this system to handle?
This content originally appeared on DEV Community and was authored by Akash Das
Akash Das | Sciencx (2025-09-19T21:04:54+00:00) How to Build AI-Powered Customer Support with Laravel MCP & Database Q\&A. Retrieved from https://www.scien.cx/2025/09/19/how-to-build-ai-powered-customer-support-with-laravel-mcp-database-qa/
Please log in to upload a file.
There are no updates yet.
Click the Upload button above to add an update.