Chatbots Have Been Failing Us for 20 Years—Can AI Finally Fix It? Post date February 26, 2025 Post author By Social Discovery Group Post categories In ai-and-customer-insights, ai-customer-support, ai-in-customer-experience, customer-satisfaction, customer-success, customer-support, customer-support-experience, good-company
Here’s What 33 Months in Customer Support Taught Me Post date September 17, 2024 Post author By Aswin Barath Post categories In customer-engagement, customer-service, customer-support, customer-support-advice, customer-support-agent, customer-support-experience, dealing-with-customers, inbox-labels
Here’s What 33 Months in Customer Support Taught Me Post date September 17, 2024 Post author By Aswin Barath Post categories In customer-engagement, customer-service, customer-support, customer-support-advice, customer-support-agent, customer-support-experience, dealing-with-customers, inbox-labels
Noonies Interview: Daria Leshchenko on the Role of Tech in Customer Support Post date November 6, 2021 Post author By Daria Leshchenko Post categories In ai-applications, customer-experience, customer-service, customer-support, founder-stories, noonies, noonies2021, startup
Customer Engagement is the Key to Achieving Better CX Post date August 23, 2021 Post author By Knowmax Post categories In customer, customer-engagement, customer-experience, customer-service, customer-support, good-company, marketing, sales
6 Best Zendesk Alternative Software for ECommerce in 2021 Post date June 15, 2021 Post author By HelpCenter Post categories In customer-service, customer-support, good-company, helpdesk, shopify, shopify-apps, zendesk, zendesk-apps
How Augmented Reality Improves Customer Experience Post date May 27, 2021 Post author By Linda Malecaj Post categories In ar-technology, augmented-reality, business, customer-experience, customer-support, innovation, remote-work, technology, web-monetization
15 Things That Make Customer Service Key To Business Post date April 6, 2021 Post author By Jared Cornell Post categories In business, business-strategy, customer-experience, customer-service, customer-success, customer-support
5 Productivity Hacks Achievable by Integrating Slack and Zendesk Post date April 5, 2021 Post author By ZiniosEdge Software Technologies Post categories In customer-service, customer-support, customer-support-chatbots, slack, slack-integration, supercharge-your-productivity, ticketing-systems, zendesk
11 Customer Support Response Templates That Will Improve Your Email Management Post date April 2, 2021 Post author By Vineet Gupta Post categories In customer-engagement, customer-experience, customer-satisfaction, customer-service, customer-success, customer-support, customer-support-services, email-marketing
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