Revisiting Facial-Recognition Payment: Old Problems Still Lingering

The recent expansion of facial recognition payment in China is hampered by the perception of weak security, incomplete UI feedback, and misleading mental models.


This content originally appeared on NN/g latest articles and announcements and was authored by Leeloo Tang

Summary: The recent expansion of facial recognition payment in China is hampered by the perception of weak security, incomplete UI feedback, and misleading mental models.



China is a world leader in adopting innovative payment methods. Most Chinese today use their mobile phones to make payments and many people don’t carry a physical wallet. Mobile-payment apps like Alibaba’s Alipay and Tencent’s WeChat Pay have vastly outpaced cash and credit cards as the dominant forms of payment. Now facial-recognition payment (FRP, 刷脸支付) is gaining traction in China as well.

To use FRP, users must first register their face and upload bank-card information to a mobile app. Then, they can complete payments by simply glancing at cameras positioned at the checkout in stores.

FRP has become a popular payment method, used mostly in convenience stores, vending machines, and supermarkets. According to iiMedia Research' s estimates , more than 495 million Chinese used facial-recognition payment in 2021 — that’s roughly one third of China’s population. Interestingly, Chinese people refer to facial recognition as "swipe the face," just like swiping a physical card.



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This content originally appeared on NN/g latest articles and announcements and was authored by Leeloo Tang


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Leeloo Tang | Sciencx (2022-03-20T16:00:00+00:00) Revisiting Facial-Recognition Payment: Old Problems Still Lingering. Retrieved from https://www.scien.cx/2022/03/20/revisiting-facial-recognition-payment-old-problems-still-lingering/

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