Perform a Warm Transfer to a Human Agent from the OpenAI Realtime API using Twilio Programmable SIP and TypeScript

Learn to connect the OpenAI Realtime SIP Connector with Twilio’s Programmable SIP to talk with an AI Agent and escalate to a human.


This content originally appeared on Twilio Blog and was authored by nMargot Hughann

Learn to connect the OpenAI Realtime SIP Connector with Twilio’s Programmable SIP to talk with an AI Agent and escalate to a human.


This content originally appeared on Twilio Blog and was authored by nMargot Hughann


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nMargot Hughann | Sciencx (2025-09-08T00:00:00+00:00) Perform a Warm Transfer to a Human Agent from the OpenAI Realtime API using Twilio Programmable SIP and TypeScript. Retrieved from https://www.scien.cx/2025/09/08/perform-a-warm-transfer-to-a-human-agent-from-the-openai-realtime-api-using-twilio-programmable-sip-and-typescript-9/

MLA
" » Perform a Warm Transfer to a Human Agent from the OpenAI Realtime API using Twilio Programmable SIP and TypeScript." nMargot Hughann | Sciencx - Monday September 8, 2025, https://www.scien.cx/2025/09/08/perform-a-warm-transfer-to-a-human-agent-from-the-openai-realtime-api-using-twilio-programmable-sip-and-typescript-9/
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nMargot Hughann | Sciencx Monday September 8, 2025 » Perform a Warm Transfer to a Human Agent from the OpenAI Realtime API using Twilio Programmable SIP and TypeScript., viewed ,<https://www.scien.cx/2025/09/08/perform-a-warm-transfer-to-a-human-agent-from-the-openai-realtime-api-using-twilio-programmable-sip-and-typescript-9/>
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nMargot Hughann | Sciencx - » Perform a Warm Transfer to a Human Agent from the OpenAI Realtime API using Twilio Programmable SIP and TypeScript. [Internet]. [Accessed ]. Available from: https://www.scien.cx/2025/09/08/perform-a-warm-transfer-to-a-human-agent-from-the-openai-realtime-api-using-twilio-programmable-sip-and-typescript-9/
CHICAGO
" » Perform a Warm Transfer to a Human Agent from the OpenAI Realtime API using Twilio Programmable SIP and TypeScript." nMargot Hughann | Sciencx - Accessed . https://www.scien.cx/2025/09/08/perform-a-warm-transfer-to-a-human-agent-from-the-openai-realtime-api-using-twilio-programmable-sip-and-typescript-9/
IEEE
" » Perform a Warm Transfer to a Human Agent from the OpenAI Realtime API using Twilio Programmable SIP and TypeScript." nMargot Hughann | Sciencx [Online]. Available: https://www.scien.cx/2025/09/08/perform-a-warm-transfer-to-a-human-agent-from-the-openai-realtime-api-using-twilio-programmable-sip-and-typescript-9/. [Accessed: ]
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» Perform a Warm Transfer to a Human Agent from the OpenAI Realtime API using Twilio Programmable SIP and TypeScript | nMargot Hughann | Sciencx | https://www.scien.cx/2025/09/08/perform-a-warm-transfer-to-a-human-agent-from-the-openai-realtime-api-using-twilio-programmable-sip-and-typescript-9/ |

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