AI Products Have Terrible UX: Here’s Why

This content originally appeared on HackerNoon and was authored by deeflect

If you're building an AI product right now, the single most high-leverage thing you can do isn't to upgrade your model. It's to watch five users try to use your product without any help from you. Don't say anything. Just watch. You'll see exactly where the AI ends, and the confusion begins. That's your design debt.

This content originally appeared on HackerNoon and was authored by deeflect

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