Build an Omni-Channel AI Agent with Twilio Agent Connect and Amazon Bedrock AgentCore

See the architecture for a production-grade reference architecture for a voice and SMS AI customer service agent using Twilio Agent Connect (TAC) and Amazon Bedrock AgentCore


This content originally appeared on Twilio Blog and was authored by nAkshay Dhawale, Rachel Baskinn

See the architecture for a production-grade reference architecture for a voice and SMS AI customer service agent using Twilio Agent Connect (TAC) and Amazon Bedrock AgentCore


This content originally appeared on Twilio Blog and was authored by nAkshay Dhawale, Rachel Baskinn


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APA

nAkshay Dhawale, Rachel Baskinn | Sciencx (2026-05-06T00:00:00+00:00) Build an Omni-Channel AI Agent with Twilio Agent Connect and Amazon Bedrock AgentCore. Retrieved from https://www.scien.cx/2026/05/06/build-an-omni-channel-ai-agent-with-twilio-agent-connect-and-amazon-bedrock-agentcore-36/

MLA
" » Build an Omni-Channel AI Agent with Twilio Agent Connect and Amazon Bedrock AgentCore." nAkshay Dhawale, Rachel Baskinn | Sciencx - Wednesday May 6, 2026, https://www.scien.cx/2026/05/06/build-an-omni-channel-ai-agent-with-twilio-agent-connect-and-amazon-bedrock-agentcore-36/
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nAkshay Dhawale, Rachel Baskinn | Sciencx Wednesday May 6, 2026 » Build an Omni-Channel AI Agent with Twilio Agent Connect and Amazon Bedrock AgentCore., viewed ,<https://www.scien.cx/2026/05/06/build-an-omni-channel-ai-agent-with-twilio-agent-connect-and-amazon-bedrock-agentcore-36/>
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nAkshay Dhawale, Rachel Baskinn | Sciencx - » Build an Omni-Channel AI Agent with Twilio Agent Connect and Amazon Bedrock AgentCore. [Internet]. [Accessed ]. Available from: https://www.scien.cx/2026/05/06/build-an-omni-channel-ai-agent-with-twilio-agent-connect-and-amazon-bedrock-agentcore-36/
CHICAGO
" » Build an Omni-Channel AI Agent with Twilio Agent Connect and Amazon Bedrock AgentCore." nAkshay Dhawale, Rachel Baskinn | Sciencx - Accessed . https://www.scien.cx/2026/05/06/build-an-omni-channel-ai-agent-with-twilio-agent-connect-and-amazon-bedrock-agentcore-36/
IEEE
" » Build an Omni-Channel AI Agent with Twilio Agent Connect and Amazon Bedrock AgentCore." nAkshay Dhawale, Rachel Baskinn | Sciencx [Online]. Available: https://www.scien.cx/2026/05/06/build-an-omni-channel-ai-agent-with-twilio-agent-connect-and-amazon-bedrock-agentcore-36/. [Accessed: ]
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» Build an Omni-Channel AI Agent with Twilio Agent Connect and Amazon Bedrock AgentCore | nAkshay Dhawale, Rachel Baskinn | Sciencx | https://www.scien.cx/2026/05/06/build-an-omni-channel-ai-agent-with-twilio-agent-connect-and-amazon-bedrock-agentcore-36/ |

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